Privacy Policy

Effective Date: March 12, 2026

KTEX Overhead Doors, LLC (“KTEX,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, https://ktexohd.com (the “Website”).

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Website or communicate with us.

1. Information We Collect

We may collect the following types of information when you interact with our Website:

Personal Information

You may voluntarily provide personal information when you:

  • Submit a contact or service request form

  • Call or email our business

  • Schedule a service appointment

  • Request information about products or services

This information may include:

  • Name

  • Email address

  • Phone number

  • Service address

  • Any message or details you provide in a form submission

Automatically Collected Information

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We use the information collected to:

  • Respond to service inquiries and contact requests

  • Schedule appointments or consultations

  • Provide customer support

  • Improve our website and services

  • Communicate updates related to your request

  • Maintain the security and functionality of our website

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to:

  • Improve website performance

  • Understand how visitors use the site

  • Remember user preferences

You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

4. Third-Party Services

Our Website may include links to third-party services or websites, such as:

  • Service scheduling tools

  • Maps or location services

  • Social media platforms

  • Product manufacturers

These third-party websites operate independently and have their own privacy policies. We encourage you to review their policies when visiting those sites.

5. Data Security

We implement reasonable administrative and technical measures to help protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Children's Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to information we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your information where applicable

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

KTEX Overhead Doors, LLC
Email: info@ktexservices.com
Phone: 832-819-5839
Website: https://ktexohd.com